Shopify and Dynamics 365 Business Central
Microsoft Dynamics 365 Business Central + Shopify Implementation
Your Shopify store should not be a standalone system sitting beside your ERP. We integrate Shopify into Business Central and build one connected commerce environment, covering product and price management, customers, orders, inventory, fulfilment and accounting.
If you already have a Shopify store, we integrate it. If you need one built, we build it and integrate it in the same project. If you need Business Central as well, we implement that too.
- Microsoft Dynamics partner since 2000
- Integration specialists since 2015
- Named lead consultant through go-live
- Canada and USA
- Native connector licence
- Included with BC
- BC editions
- Online, Essentials or Premium
- Shopify plans
- Basic through Plus
- Storefront
- Yours or built by x2x
- Sandbox before signature
- Your own data
- Payment schedule
- Tied to milestones
- Post go-live
- Support and optimisation
Implementation options
Four ways to run this, priced against market
Fixed price against a scope you can read, with payments tied to milestones. The right hand column shows what comparable Shopify ERP integration and Business Central implementation work is quoted at across the market in 2026, so you can see where our number sits.
| Option | Shopify site | Business Central | Best for | x2x fixed price | Market range |
|---|---|---|---|---|---|
| Integration rescue | Existing siteAudit and remediation | Existing or new | Businesses fixing an integration that is already live and not behaving | From $6,500 | no comparable |
| Integration only | Existing site | Existing | Businesses already running Shopify and Business Central separately | From $14,500 | $15,000 to $30,000 |
| Shopify plus integration | Built or redesigned by x2x | Existing | Businesses needing a new or redesigned store alongside the integration | From $24,500 | $20,000 to $50,000 |
| Full commerce implementation | Built or redesigned by x2x | Implemented by x2x | Businesses implementing Shopify and Business Central together | From $48,000 | $55,000 to $125,000 |
Prices in USD, fixed after the discovery stage. Market ranges are drawn from published 2026 pricing for comparable Shopify ERP integration projects, Shopify storefront development and Business Central implementation. Your number depends on catalogue size, number of locations, B2B requirements and data quality, and it is confirmed in writing before any build work starts.
Scope in detail
What we implement
Every area below is configured to your business rather than switched on at defaults. This is the part that decides whether the integration holds up once real orders start arriving.
Product and catalogue management
One catalogue, owned in Business Central
Sync catalogue management between Business Central and Shopify so duplicate data entry disappears and customers always see accurate product information.
- items
- product descriptions
- images
- categories
- inventory availability
- locations
- price
- sale price
- price per customer
Inventory management
Business Central stays the source of truth
Customers get accurate availability while inventory continues to be managed where it belongs. Configured to how your locations and warehouses actually work.
- multiple BC locations
- location mapping to Shopify
- available inventory
- inventory changes
- safety stock
- multi-location inventory
- store and warehouse stock
- availability rules
Customer and account integration
No duplicate customer records
Shopify customers link to Business Central customers, so finance and operations can see commerce activity from inside the ERP instead of two systems side by side.
- customer creation
- customer updates
- contact details
- billing and shipping addresses
- customer numbers
- customer groups
- customer specific prices
- B2B customer data
Shopify orders into Business Central
The order lifecycle, end to end
Shopify orders post into Business Central and follow the standard sales process through to a posted invoice.
- order creation
- customer identification
- product mapping
- quantity
- unit price
- discounts
- taxes
- shipping cost
- payments
- fulfilment
- shipment status
- tracking
- returns and refunds
Pricing and promotion
One pricing owner, not two
eCommerce pricing gets difficult once you have multiple customer types, price levels, promotions or channels. We design the pricing process so ownership is defined rather than improvised.
- retail pricing
- customer pricing
- B2B pricing
- customer groups
- sales pricing
- promotional pricing
- discounts
- price lists
- volume pricing
Order management and shipping
Fulfilment status back to the customer
Your Shopify fulfilment process is joined to Business Central, and fulfilment status and shipping detail are written back to Shopify so customers stay informed.
Returns, refunds and adjustments
The most commonly skipped part of an integration
Returns are the area most integrations ignore until it hurts. We define and implement the returns process so transaction, inventory and finance records stay consistent.
- Shopify returns
- refunds
- partial refunds
- order adjustments
- return quantity
- inventory handling
- BC credit memos
- finance reconciliation
Automation and monitoring
Sync that runs without being watched
Synchronisation is scheduled per object on the Business Central job queue, with error logging and monitoring, because hourly item sync and near real time order sync are rarely right for the same business.
- job queue design
- sync intervals per object
- error logging
- failure handling
- alerting
- reprocessing
Shopify Business Central data flow
What moves between Business Central and Shopify
Direction matters more than most people expect. Getting it backwards on customers or inventory is the most common reason a Shopify ERP integration has to be rebuilt later.
Implementation approach
Six stages, in this order, every time
We start by understanding the business rather than by connecting two systems. Each stage has a gate you sign, and the payment schedule follows the same gates.
01. Discover
We document how the business actually runs today, on both sides, before anyone touches a setting.
- current Shopify processes
- Business Central processes
- product structure
- price rules
- inventory model
- customer model
- order process
- fulfilment process
- returns process
- financial considerations
02. Design
We design the integration and solution architecture and answer the four questions that decide whether it survives contact with production: which system owns which data, what needs to synchronise, when synchronisation happens, and what the plan is when something fails. This is how an integration problem is stopped from becoming an operational problem after go-live.
03. Configure and develop
We configure Business Central and Shopify and build the integration modules and customisations your processes need. Where it makes sense we use the capabilities Microsoft already provides and extend from there rather than replacing them.
04. Test
Testing is done at full process level, not interface level. Your team signs off each scenario by name.
- new product
- product update
- inventory update
- new customer
- order from existing customer
- new customer order
- discounted order
- multi-line order
- partial shipment
- full shipment
- cancelled order
- return
- refund
05. Go live
We manage the transition to production and stay online with you through it.
- data validation
- configuration check
- integration activation
- user readiness
- go-live support
- transaction monitoring
06. Support and optimisation
We do not consider the job finished at go-live.
- integration issues
- Business Central changes
- Shopify changes
- new business requirements
- performance and process improvement
- reporting
- additional channels
- future integrations
Honest answer first
Do you need more than the native Shopify connector?
Microsoft includes a Shopify connector with Business Central at no extra licence cost, and for a lot of businesses it is the right foundation once it is configured properly. Most integration vendors will tell you it is never enough, because they sell middleware subscriptions. We will tell you when it is enough, and we will tell you in discovery rather than after you have paid.
Native connector as the foundation
Configuration is the work
- One to three Shopify stores against one Business Central company
- Standard B2C selling, or Shopify B2B with company catalogs
- A catalogue of items and variants that maps cleanly to BC items
- Inventory drawn from a manageable number of BC locations
- Shopify Payments as the main gateway
- Shopify POS alongside the online store
- Sync intervals measured in minutes
Extension or custom build needed
Where we build beyond it
- Several Shopify stores fanning into multiple BC companies
- Kitting, bundles, assemblies or configured products sold as one SKU
- Real time availability promises at the cart
- Non-Shopify channels in the same flow, such as Amazon, EDI or a marketplace
- A legacy POS such as Retail Management Hero in the mix
- Pricing logic the standard price group model cannot express
- Field level transformation or approval steps between systems
Where a gap is real, we build it as a Business Central extension or use our own x2x integration products, and we price that separately so you can see exactly what the extra capability costs.
Why x2x eCommerce
More than just connectivity
A successful Shopify and Business Central integration takes more than joining two APIs. It takes knowledge of eCommerce, ERP, inventory, finance and fulfilment held in one place. That is what we do.
End to end capability
Shopify storefront design and development, Business Central configuration and customisation, and the integration between them. One team covers the whole scope.
Business process approach
Rather than asking whether it is possible to move a piece of data, we ask what the right way is for the transaction to run in your business.
Implementation flexibility
Use your existing Shopify storefront or have us design and build a new one. Start with the integration and extend later.
Business Central experience
AccSoft Consulting Group has been a Microsoft Dynamics partner since 2000. That depth is what lets us design the integration around the ERP’s processes rather than against them.
Integration is what we do
x2x eCommerce was founded in 2015 to connect POS, ERP, eCommerce and accounting systems. We publish on Microsoft AppSource and on the Intuit QuickBooks App Store.
Clients running BC and Shopify with x2x
- Qbedding
- Amos Pewter
- Distinctly Tea Inc.
- Bala Cove Marina
- Nexus Cellular
Frequently asked
Business Central Shopify implementation questions
It depends which of the four options you need. Integration only, against an existing Shopify store and an existing Business Central, starts at $14,500. A full commerce implementation covering the Business Central rollout, the storefront build and the integration starts at $48,000. Published market pricing for comparable Shopify ERP integration work sits at $15,000 to $30,000 for a single entity with a standard catalogue, and Business Central implementations are commonly quoted at $40,000 to $75,000 for mid-market scope before any eCommerce work. We fix the number after discovery, in writing, before build starts.
No. The native connector is a first party Microsoft extension included with Dynamics 365 Business Central online, with no per order fee and no monthly middleware subscription. What you are paying us for is the implementation: discovery, design, configuration, development, testing and go-live.
Yes, and many of our engagements are introduced by Dynamics partners for exactly that reason. In that arrangement we take the Shopify and integration scope, share the test plan and cutover schedule with your partner, and hand over documentation at the end. If you do not have a partner, or you want one team accountable for the whole thing, we can take the Business Central implementation as well.
No. Configuration and testing happen in a Business Central sandbox against a Shopify development store, so your live store keeps selling. The only scheduled interruption is a short freeze window at cutover, usually outside business hours, and it is written into the go-live plan you approve.
Yes. Orders can be brought in from the online store, Shopify POS and Shopify B2B, and B2B companies with company catalogs and market specific pricing are supported. We configure the customer and company mapping rules so POS and B2B orders land against the right Business Central customers rather than a catch-all account.
We tell you in discovery, in writing, before you commit to the build. The common gaps are kitting and bundles, real time cart availability, several non-Shopify channels in one flow, and legacy POS systems. Where a gap is real we quote the Business Central extension or the x2x integration product separately, so you can see what the extra capability costs on its own.
Yes. Support and optimisation is the sixth stage of the engagement, not an upsell after it. That covers integration issues, changes on either the Business Central or the Shopify side, new business requirements, performance and process improvement, reporting, additional sales channels and future integrations.
Start here
Pick the page that matches your situation
Option 01
Integration only
You already run Shopify and Business Central. Connect them properly.
Option 02
Shopify plus integration
You have Business Central and need a storefront built alongside the integration.
Option 03
Full commerce implementation
Business Central, the storefront and the integration, delivered together.
Option 04
Integration rescue
Your Shopify and Business Central integration is already live and it is not behaving. Orders stuck, stock wrong, duplicate customers, payouts that will not reconcile. We audit it and fix it.
Ready to integrate your Shopify store into Business Central?
Integrate your storefront. Consolidate your processes.
Bring us your item master, your location setup and your pricing rules, and we will come back with what the integration would take and what it would cost.