RMH TO NETSUITE
Run your stores on RMH. Keep NetSuite as your system of record.
x2x connects Retail Management Hero to Oracle NetSuite. Checkout stays fast on a desktop POS, while sales, payments, customers and inventory post to NetSuite automatically.
- In production with a retail customer for more than five years
- Several RMH stores posting into one NetSuite account
- Built and supported by x2x, serving Canada and the USA
WHAT MOVES
RMH to NetSuite
- Cash sales and invoices
- Invoices paid with more than one tender
- Customer payments and deposits
- Sales orders and new customers
NetSuite to RMH
- Items, prices and quantities
- Serialized stock with serial numbers
- Customer credit limits and balances
5+ yrs
In production with a live retailer
4
Record groups synced
Multi-store
Many RMH stores, one NetSuite
Fixed
Quote before work starts
WHY RMH WITH NETSUITE
A fast POS at the counter, NetSuite behind it
NetSuite is a strong back office, but a browser-based till depends on the connection at checkout. RMH runs locally in the store, and x2x posts each transaction to NetSuite in the background.
Fast checkout
RMH processes the sale at the counter, so checkout speed does not depend on NetSuite response times.
One customer record
Customer accounts, credit limits and available balances come from NetSuite, so every store sees the same numbers.
No re-keying
Sales, payments and deposits post to NetSuite automatically, so finance works from complete, current data.
WHAT SYNCS
Everything a retail day produces, posted to NetSuite
NetSuite to RMH
Products
- Items
- Item quantities
- Serialized inventory with serial numbers
- Item prices
Both directions
Customers
- Customer information and addresses
- Credit limits
- Available balance
- New customers created at the till
RMH to NetSuite
Transactions
- Cash sales
- Invoices, including multiple payments
- Customer payments
- Sales orders and customer deposits
Mapped at setup
Reference lists
- Departments and locations
- Payment methods
- Sales reps and tax groups
- Shipment methods and carriers
HOW IT WORKS
One team, one fixed scope, one launch
01
Discover
We review your RMH stores, your NetSuite setup and the transactions that need to post.
02
Fixed quote
You get a written scope and a fixed price before any work starts.
03
Build and connect
We map items, customers, tenders, tax groups and locations, then test against your real transactions.
04
Launch and support
We go live with you, watch the first postings closely and stay on for ongoing support.
FAQ
RMH NetSuite integration questions
Which NetSuite records does the integration create?
Cash sales, invoices, invoices with multiple payments, customer payments, sales orders and customer deposits against sales orders. New customers created in RMH are created in NetSuite as well.
Can several stores post into one NetSuite account?
Yes. Multiple RMH stores can link to the same NetSuite account, so customer accounts and balances are available at every location.
Does it handle serialized items?
Yes. Item quantities, including serialized inventory with serial numbers, come down from NetSuite to RMH.
Can a customer pay with more than one tender?
Yes. Invoices with multiple payment methods post to NetSuite with each payment recorded.
Can you connect NetSuite to an online store too?
Ask us. We build Shopify, WooCommerce and Magento connectors and can scope NetSuite eCommerce work alongside the RMH integration.
We are thinking about leaving RMH. Should we still integrate?
It depends on your timeline. If you plan to move within a year, look at our Shopify POS migration packages first, and we will tell you which route costs less.
RELATED INTEGRATIONS
Other RMH accounting and ERP connectors
Direct to BC
Connect each RMH Store directly to Dynamics 365 Business Central, without RMH Central.
Dynamics GP
Sales, purchase receipts and AR payments to GP; items, prices and customers back to RMH.
QuickBooks App Store
Sales, COGS, inventory, AR and AP from RMH to QuickBooks Online, with a free plan.
Connect RMH to NetSuite
Tell us about your stores and your NetSuite setup. We will come back with a fixed quote.